Support and Maintenance

Dependable Support and Maintenance Solutions for Your Software

Incident Response and Troubleshooting

Swift and efficient resolution of software incidents and technical issues to minimize downtime and ensure uninterrupted operations.

Crisis Management and Recovery

Expert handling of critical situations and crises, providing immediate support and recovery measures to restore normal operations.

Proactive Maintenance and Monitoring

Continuous monitoring, preventive maintenance, and proactive measures to identify and address potential issues before they impact your software.

Software Updates and Patching

Regular application of updates, security patches, and software upgrades to keep your systems up-to-date and protected from vulnerabilities.

Performance Optimization and Tuning

Fine-tuning and optimizing software performance to enhance speed, efficiency, and scalability for optimal user experience and productivity.

Ongoing Support and SLA Management

Long-term support and service level agreement (SLA) management, providing reliable and comprehensive assistance for your maintained applications.

How we work

Our Process

01. Discovery

A project's starts with project discovery, it includes various preparation steps: concept, strategy, prototyping. This approach supercharges the further process steps as well as clarity and alignment of the expectations.

With having a strong concept and clear requirements, we execute the development phase. During this phase we bring the project live, by writing code, creating design or deploying the project to the servers. Our clients have frequent updates and are able to see the progress frequently and effortlessly.

02. Development

03. Quality-Assurance

Quality and attention to detail are topics which are seamlessly built in our process. We define and execute various tests throughout the whole process. From smallest parts of the code, which powers website and till very last acceptance testing together with the client.

Projects we built, are built to last with future growth in mind. Collaboration continues after successfull project release and we are aiming to support our clients with future needs are requirements.

04. Growth

How we do it?

How we execute? By having vast variety of related skills and competences.

Our experiense allows us to pick the best set of tools and go for the best solution available. This allows us to always move forward and solve customer problems faster and cheaper. The following list contains (but not limited to) tools and approaches we use during development.

Frontend

  • Javascript ES6/ReactJS
  • CSS + SCSS
  • Mobile First Design
  • SEO-Friendly
  • Usability Testing
  • Regression Testing
  • Performance Optimisation

Backend

  • PHP
  • Golang
  • JVM - Java/Kotlin
  • SQL - MySQL/PostgreSQL
  • Elasticsearch
  • Cloud Services
  • Continious Delivery